The Effectiveness of Telephone Counseling
In 1997 Duncan Granger, MA conducted a survey of clients from a global behavioral health company, Resources for Living, modeled after the 1995 Consumer Reports survey, to assess the effectiveness of telephone counseling and how it fared with face-to-face counseling. The results of Mr. Granger’s survey indicated that:
- 93.4% of telephone counseling clients said that they were just as or more comfortable talking about their problems over the phone
- 41% of telephone counseling clients said that they would have never sought counseling had telephone counseling not been available
- 95.7% reported telephone counseling to be just as or more convenient
- 87.5% found telephone counseling to be just as or more professional
- 80.8% said that telephone counseling was just as or more helpful
- 78.8% indicated that telephone counseling was just as or more timely
- 74.9% reported telephone counseling was just as more effective
To set up an appointment, call 512-329-8088.
While using the internet as a mode of communication for therapy or executive coaching may seem somewhat unconventional, technology has become an essential part of all of our lives. Online video conferencing is an effective, confidential and convenient alternative to face-to-face and telephonic sessions.
Skype is a free, high quality video conferencing program that allows you to see and hear the other person, using your computer and a webcam (and headset if you choose). Skype is free to download off the internet, easy to install and set up, is free of adware/malware/spyware etc and, most importantly, is confidential. Please visit http://www.skype.com/intl/en-us/features/allfeatures/video-call/ for more information.
Call to set up your Skype session today 512-329-8088.